Through precise analysis of your invoices and existing network environment, GSG explores every possible avenue to reduce your telecom costs. Beyond discovering savings opportunities, we also take care of details such as explaining recommendations to your team and working closely with your vendors to make the savings a reality.
It's no secret: that telecom bills are seldom accurate. In fact, even telecom vendors admit to the problem. GSG has developed a meticulous approach for finding all billing errors and returning money to your account where it belongs. During the auditing process, we conduct a line-by-line comparison of your invoices, customer service records (CSR's) and call detail records against service contracts highlighting all discrepancies. Credit requests are filed with vendors and pursued by GSG and MTM until the correct changes are reflected on your monthly invoices
All cost are reviewed, including taxes, maintenance fees and cost of services
All errors are refunded dating back to month they first occurred
Errors fixed going forward and verification of vendors to help prevent future over-billing
Over time, most companies increase telecom services to meet their growing needs. This inevitably creates overlapping services, unused lines, underutilized circuits and a needless strain on your telecom budget. Using ring tests and on-site visits by our skilled technicians GSG conducts a thorough Network optimization review to right-sizes your lines, circuits and service contracts according to need. We then make a detailed series of recommendations for your evaluation, with a focus on eliminating waste and ensuring invoicing at the lowest rates.
Circuits and lines are reviewed to eliminate unused services and reconfigures to environment
Service Contracts review-PBX maintenance contracts are reviewed tagged and optimized
Rate analysis-all rates are reviewed to ensure your spend is accurate and lowest available based on application